Include
Your account email, the approximate time of the problem, the page or action involved, and a concise description of what happened. Mask private balances and personal information in screenshots.
PUBLIC ACCOUNT SUPPORT · EARLY ACCESS
Recover access without sharing secrets.
Use this channel when you cannot sign in, receive a verification email, reset a password, or prove ownership of an Early Access account. Signed-in members should use the private Support Center for workspace-specific issues.
Never include
Passwords, email verification codes, session cookies, recovery codes, seed phrases, private keys, exchange credentials, payment-card details, or identity documents unless a lawful and separately verified process explicitly requires them.
Security reports
Suspected vulnerabilities, cross-account access, secret exposure, unsafe downloads, or authentication bypasses belong in the dedicated security channel—not ordinary account support.
Open security reporting →Contact account support
Messages are reviewed for account ownership and access recovery. Support will not ask for a current password or wallet secret.
support@roccoanalysis.me